Shipping policy
General Shipping Policy
At Chill Tee Co. we strive to provide a seamless shopping experience and deliver your products in a timely manner. Below is our shipping policy:
Processing Time:
- Orders are typically processed and shipped within 1-2 business days after your payment has been confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time:
- We offer standard shipping with an estimated delivery time of 3-5 business days, depending on your location and the shipping carrier's availability.
- Please note that delivery times are estimates and can vary due to factors such as weather conditions, carrier delays, or issues beyond our control.
Shipping Costs:
- Shipping fees will be calculated at checkout based on the destination and weight of the order.
- Free shipping promotions may apply to eligible orders, which will be indicated at checkout.
Tracking Your Order:
- Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.
- You can also check the status of your order by logging into your account on our website.
International Shipping:
- We currently ONLY ship to the United States
Delays and Issues:
- Occasionally, shipments may experience delays due to reasons such as weather, holidays, or logistical challenges. We appreciate your understanding and patience during these times.
- If you believe your order is lost or damaged, please contact our customer service team immediately so we can assist you.
Contact Us: For any shipping-related inquiries, please contact our customer service at chillteeco.info
Thank you for shopping with Chill Tee Co.