Shipping policy

General Shipping Policy

At Chill Tee Co. we strive to provide a seamless shopping experience and deliver your products in a timely manner. Below is our shipping policy:

Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after your payment has been confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time:

  • We offer standard shipping with an estimated delivery time of 3-5 business days, depending on your location and the shipping carrier's availability.
  • Please note that delivery times are estimates and can vary due to factors such as weather conditions, carrier delays, or issues beyond our control.

Shipping Costs:

  • Shipping fees will be calculated at checkout based on the destination and weight of the order.
  • Free shipping promotions may apply to eligible orders, which will be indicated at checkout.

Tracking Your Order:

  • Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.
  • You can also check the status of your order by logging into your account on our website.

International Shipping:

  • We currently ONLY ship to the United States

Delays and Issues:

  • Occasionally, shipments may experience delays due to reasons such as weather, holidays, or logistical challenges. We appreciate your understanding and patience during these times.
  • If you believe your order is lost or damaged, please contact our customer service team immediately so we can assist you.

Contact Us: For any shipping-related inquiries, please contact our customer service at chillteeco.info

Thank you for shopping with Chill Tee Co.